Billing, refunds, account problems — either channel works.
Before you write
Payment taken but Pro not active? Send the email address on the account and the time of the payment.
Want a refund? Within 14 days of the charge we refund in full — see Terms, section 5.
Cancelling? Do it yourself in the dashboard: the "Your plan" panel has a Cancel button, one click, no email needed. Access lasts until the paid period ends.
Forgot your password? Write to us — there is no automatic reset yet.
Legal
Individual Entrepreneur Pavel Yuryevich Krylov, taxpayer number (INN) 360104857565,
state registration number (OGRNIP) 319366800073612, Office 9, Room 39n, 10 Pushkinskaya Street, Saint Petersburg 191040, Russia.